Investigate stock differences
Follow a consistent process when physical stock does not match Compazz instead of immediately changing the quantity.
Updated July 2026 · Open to everyone
Recount first
Confirm the physical quantity and check nearby shelves, storage areas, damaged-stock locations, and open packs before changing any record.
Follow the movement trail
Review the most likely sources of a difference in a sensible order.
- Recent deliveries and receiving notes
- Sales, returns, and cancelled transactions
- Damage, expiry, or internal-use records
- Manual quantity changes and the person who made them
Look for repeated patterns
A one-off difference may be a counting mistake. Repeated discrepancies on the same product, shelf, shift, or supplier usually point to a workflow problem.
Adjust with a clear reason
When an adjustment is necessary, add enough context for a different manager to understand the decision several weeks later.
Compazz tip
Treat repeated unexplained differences as a signal to improve a process, not merely a number to correct.
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